Technical Support Assistant

Job Summary

Basic Duties:

• Setup and tear down of event related functions including but not limited to speakers, audio mixer, projectors, microphones, and laptops.  
• Event day IT and A/V support, help desk duties, may include nights, weekends and holidays.
• Basic laptop and desktop troubleshooting.
• Helping users set up their desktop.
• Computer hardware, printer and copier configuration and troubleshooting.
• Assisting in network troubleshooting.
• Software installation.
• Running wires and cable termination for IT and AV.
• Two to six miles of walking on events days are common.
• Ability to get under stands and closets, mounting or removal of equipment from ceilings.

Requirements:

• General IT Knowledge - Installing and configuring computer hardware, software, printers and scanners for staff.  
• Physically capable of lifting 50 pounds unassisted.  Duties may also include supporting infrastructure at our practice rink .
• Willingness to learn, work hard and always show up on time.