Program Coordinator, Ticket Operations & Camp Programming

Job Summary

Job Description

• Responsible for many facets of athletic ticketing, camps and clinics, and marketing within the Department of Athletics & Physical Education.
• Serves as a director for University Camps & Clinics.
• University Camps & Clinics requires a high level of safety and supervision to maintain compliance.
• The Camp is a critical source of revenue for the department and requires consistency in leadership and curriculum development.
• Devote significant time throughout the academic year to the development of all summer programming, and camp promotions within the community.
• Coordinates game-day ticket management for several athletic events, including supervising the ticketing office staff.
• Act as the point-of-contact with ticket software vendor.
• Provide customer service via phone, mail and walk-up, conduct outbound sales and service calls, and assist with database management.

Key Success Factors

• Proven ability to effectively manage a high volume of work and accurately determine priorities.
• Proven ability to positively interact with all levels of staff, faculty, students and other constituents from diverse communities.
• Comfortable working in a fast-paced and busy office.
• Outstanding organizational, problem-solving, and customer service skills.
• Ability to maintain confidentiality and to appropriately handle highly sensitive information.
• Reliable, responsible; must exercise good judgment and enjoy working with children, especially 5 to 13 year olds.

Required Qualifications

• Bachelor's degree and 1-2 years relevant experience.
• Experience managing staff.
• Must be able to work evenings and weekends.
• High level of competency in Microsoft Office.
• Athletic ticketing experience.

Preferred Qualifications

• Valid and up-to-date Lifeguard, CPR/First Aid certifications.
• Event-planning experience.
• Knowledge and understanding of Department of Health camp guidelines.
• Master's degree
• High level of competency in Adobe Creative Suite.