Ticket Sales and Service

  Northeastern
  Northeast Region
  Sales
  Posted/Updated: 09/11/19



Job Summary


  Essential Duties & Responsibilities: 

  • Sell tickets for ticketed sports through outbound, inbound and renewal sales. 
  • Recruit, hire, train, and supervise Sales & Service staff.
  • Develop and execute approved Annual Business and Sales Plan and Operating Budget.
  • Lead, motivate, develop and retain sales and service staff for future succession within the department and The Aspire Group organization.
  • Serve as a member of the external operations team. 
  • Assist with the day-to-day operations of the new Fan Relationship Management Center profitably while exceeding client expectations in revenue generation and customer service.
  • Grow business each year.
  • Manager will be responsible for personal sales goals and contributing to annual revenue growth.
  • Prospect and target new sales opportunities to include season tickets, group tickets and donations.
  • Execute annual business and sales plan goals and operating budget.
  • Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and provide follow up with staff with appropriate feedback and direction for development.
  • Work with the university liaison to develop, present and communicate ticket sales strategies, procedures and processes. 
  • Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
  • Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, sales leadership, development of sales & service strategies, sales & service training, development of best practices and results tracking and reporting. 
  • Track and report daily, weekly and monthly sales figures and relevant accountability.
  • Leadn in the development of ticket marketing, promotions, ticket pricing, sales strategies and community ticket/sampling programs, etc.

  Qualifications & Requirements:

  • Bachelor’s degree in Sport Management or related field. 
  • 1-2 years of sports ticket sales experience with a minimum of 1 year in Ticket Sales. or Service/Ticketing Management/Team Leader preferred.
  • Computer proficient (Microsoft Word, Excel, Outlook) and detail-oriented.
  • Experience with ticketing software and CRM program preferred.
  • Excellent communication, presentation, and listening skills.
  • Strong organizational and time management skills.
  • Professional image and demeanor at all times.
  • Ability to work well with others and confidence when taking initiative.
  • Available to work Athletic events including home games and special events in evenings and on weekends.
  • Ability to effectively coach and manage others.
  • Advanced interpersonal skills.
  • Other duties as required.

 



How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Make Your Career Move Today!

Subscribe today and gain access to 29,671 jobs in the sports industry and Break Through!

Payment Details

*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Account Executive
  Professional Sports Franchise
  Northeast Region
  Sales
  Posted/Updated: 10/15/19
Ticket Sales Representative
  Professional Sports Franchise
  Northeast Region
  Sales
  Posted/Updated: 10/15/19
Inside Sales Representative
  Sports and Entertainment
  Northeast Region
  Sales
  Posted/Updated: 10/09/19
Manager, Premium Sales
  Sports Team
  Northeast Region
  Sales
  Posted/Updated: 10/08/19
Director of Group Ticket Sales
  Baseball Team
  Northeast Region
  Sales
  Posted/Updated: 10/07/19

Everything You Need to Land Your Dream Sports Job

Jobs In Sports offers all of the tools, statistics, and job information you need to start a career in sports.

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!