Ticket Sales
Sports Facility
Southeast Region
Sales
Posted/Updated: 10/14/19
Southeast Region
Sales
Posted/Updated: 10/14/19
Job Summary
Essential Duties & Responsibilities:
- Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory
- Coordinate and execute sales calls on potential customers through cold calling, prospecting and referrals from current customers.
- Represent the organization at in-house ballpark events and off-site community events.
- Maintain computerized records of all ticket customers, sales activity and prospects with CRM system.
- Attain individual and department sales goals as set by department.
- Visit prospects and customers during home games/events.
- Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals
- Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales windows, visit clients)
- Maintain computerized records of ticket sales, customers and prospects with our CRM system
Education and/or Experience:
- Bachelor’s degree in Business, Sports Management, Marketing or related field
- Desire to be a sales industry leader
- Excellent customer service skills
- Able to handle multiple tasks simultaneously in fast-paced environment while meeting tight deadlines.
- Strong organizational and communication skills
- Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
- Proficiency in basic computer software programs
- Consistent and punctual
- Bilingual is a plus
Physical Requirements & Work Environment:
- Ability to travel around West Palm Beach and surrounding areas.
- Specific vision abilities required by this job include close and focused vision.
- Majority of time spent in indoor, climate-controlled office environment.
- This position may require walking long distances and standing for long periods of time in a stadium environment.
- Requires ability to work extended hours, nights, weekends and holidays.
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