IT Support Technician

  Sports Organization
  International
  Sports Technology
  Posted/Updated: 12/16/19

Job Summary

 
Core Responsibilities and Duties:

  • Technical support of Win50 system

    • Win50 Servers Hardware and Software (Microsoft Windows)

    • Win50 Seller Handsets Hardware and Software (Microsoft Windows)

    • Win50 Belt Printers

    • Win50 Counterfoil Printers

    • Win50 Network Operations (Basic troubleshooting and escalation to network team)

    • Win50 Cashout Stations Hardware and Software (Microsoft Windows)


  • Assist in the Win50 Operations room with various duties pre and post event

  • Take direction from Win50 Event Manager to assist with docking handsets, moving equipment

  • Monitor radio “Technology” channel for any tech requests outside of Win50 and escalate to on call personnel when needed

  • Liaise with Win50 Event Manager and the Supervisor, Service desk as necessary



Education, Experience and Skills:

  • 1 year of equivalent experience in Technology support / service desk

  • Post-secondary education in Computers or related discipline, or equivalent work experience

  • Experience supporting Windows 10 Operating system, Windows Server, Server hardware and software, SQL Server basic support preferred

  • Previous experience with desk-side Hardware support, HP / Dell Laptops, Printers

  • Past experience with Server hardware support

  • Basic network troubleshooting skills / foundational network background

  • A committed pro-active approach to upholding the Rogers Place guest experience philosophy

  • Strong organizational, analytical and problem solving skills

  • Ability to prioritize tasks in a fast-paced environment

  • Strong client service, communication and interpersonal skills

  • Must be available to work evenings and weekends.

  • Must be over the age of 18

  • Must be willing to participate in the company’s pre-employment screening process, including a Criminal Record Check.

 


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Upgrade to a premium membership for complete access!

Subscribe today and gain access to 2,041 jobs in the sports industry - Cancel anytime

Payment Details

*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.
Advertisement

Similar Jobs

Security Agent, Term Contract
  Entertainment Group
  International
  Sports Services
  Posted/Updated: 08/10/20
Sports Sponsorship Scout
  Sports Media Organization
  International
  Sports Services
  Posted/Updated: 07/23/20
Live/Stage Production Engineer
  Sports Media
  West Region
  Sports Technology
  Posted/Updated: 10/07/20
PC/Desktop Support Technician
  Sports Organization
  Southeast Region
  Sports Technology
  Posted/Updated: 10/07/20
Repair Technician
  Racing
  Southeast Region
  Sports Technology
  Posted/Updated: 10/06/20

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!