Help Desk (Freelance)

Job Summary

JOB DESCRIPTION

Sports is seeking a Help Desk (Freelance) to join their team in Los Angeles. This position will provide technical support and distribute graphic elements to FS1 and Sports broadcasts.  This position reports to the Director of Production, in the Creative Services Group. A SNAPSHOT OF YOUR RESPONSIBILITIESSupport and troubleshoot technical issues with VizRt graphics output machines and associated stats software used for studio and remote broadcastsSet up, test and ship graphics computer equipmentWork with producers and coordinators to fulfill graphics orders and deliver assets to remote and studio broadcasts

WHAT YOU WILL NEED

Must be a self-starter who is willing to learn in a fast-paced environmentStrong Windows/PC skills and strong familiarity with Photoshop and After Effects (both MAC platform based softwares)Must have a customer service type demeanor (professional, calm & patient), as you will be providing support in high-pressure situations both on the phone and via emailMust have flexible hours and available on weekends and holidaysMust be pro-active during down timesMust be able to multitaskSome knowledge of sports, including NFL, MLB, NHL and NBA is preferred.