Battle Red Stampede Event Staff
Job Summary
Title: Battle Red Stampede Event Staff
FLSA Status: Hourly, Non-exempt
Department: Event Services
Reports to: Event Operations Coordinator & Event Services Specialist
Education/Experience:
- High school diploma required.
- In pursuit of Bachelor’s degree, from an accredited college or university preferred.
Skills Required:
- Excellent customer service skills.
- Ability to assist in event set-up and breakdown, which may require frequent lifting and/or carrying up to 50 pounds maximum.
- Ability to work effectively in a team environment as well as on an individual basis as situation dictates.
- Ability to report promptly for all assigned events or activities as directed.
- Effective verbal, written and interpersonal communications with fans, providers and other employees.
- Ability to maintain confidential and/or proprietary information.
- Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.
Basic Function:
- Assist and participate in the execution of programs and events that promote the Club and its corporate partners.
- Assist in the execution of events that enhance the fan experience at Club gamedays and at other year-round Club events.
Job Function (duties and responsibilities):
- Provide excellent customer service through effective verbal, written and interpersonal communication with fans/customer, other employees and Club providers at all Club gamedays and other Club events.
- Exemplify the “5 Ways of Being a Texan” that includes the following: Be Welcoming, Be Professional, Be Knowledgeable, Be Helpful and Be Memorable.
- Maintain interactive game equipment and execute interactive game activities at assigned events.
- Distribute designated inventory and promotional items to fans or guests as needed.
- Assist in the planning and execution of assigned Club events.
- Ensure successful sponsorship activations at games and other events by maintaining, in good condition, sponsor gameday signage and other activation elements.
- Load, unload, drive and clean Club vehicle after events as may be required.
- Assist Club staff on gamedays as needed.
- Report promptly for all assigned shifts at games and designated events.
- Attend and work as instructed at all Club home games and at other designated events, such as Training Camp, Running of the Bulls, Draft Party, Texans Volunteer Care Day, two (2) Lone Star Sports and Entertainment major NRG Stadium events and twenty (20) other Texans events throughout the 2020-2021 season, including one (1) each month.
- Attend any required orientation and training.
- Assist other club personnel in various departments from time to time (not connected to gameday or events) as instructed and as schedule permits.
- Perform various other duties as may be assigned by the Event Operations Coordinator & Event Services Specialist.
- Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed at NRG Stadium, at event locations or in the Club offices and not in a telecommuting manner.
Travel Requirements: Occasional local travel related to Club-sponsored events held away from Club facilities at NRG Park.
Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.
If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.
The Houston Texans organization is an Equal Opportunity Employer.
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