Talent Acquisition Manager, Business Operations

Job Summary

• Oversee the staffing process by partnering with hiring managers to identify staffing needs, and to create compliant job descriptions; provide recruitment counsel and guidance to hiring managers through employment data, metrics, and best practices


• In partnership with the Talent Acquisition Manager, Arena/Facilities Operations collaborate on the overall strategy for consistency in the Talent Acquisition function across the organization


• Enhance the recruitment process through the development of innovative, creative, and proactive recruiting strategies to meet the business needs of each assigned department


• Promote diversity in the workplace and ensure recruiting strategies attract diverse candidates


• Ensure candidates’ and hiring managers’ overall experience is world-class plus


• Assist with providing tactical leadership, management, and mentorship to the People Operations Team 


• Manage recruiting and onboarding activities and direct the workflow of the Recruiting staff (if applicable)

• Assist with development, planning, and execution of new innovative strategies to enhance employee engagement through programs and events 


• Assist with development, planning, and execution of bi-annual Mercer Employee Survey and analyze results to identify ways to strengthen employee engagement and reduce turnover


• Assist with the development, planning, and execution of new innovative rewards and recognition programs to recognize, reward and retain our employees


• Special Projects as needed

• Provide Employee Relations guidance to managers and staff, conduct investigations if necessary


• Conduct exit interviews for full-time and part-time office staff and analyze trends 


• Develop an exit interview process for all full-time and part-time staff, analyze trends in the organization and make recommendations


• Utilize ABI/Workday analytics to identify trends and projections of workforce 


• Special projects and other duties as assigned