Director of Parking and Traffic
Hockey Team
Southeast Region
Administration/Management
Posted/Updated: 01/31/20
Southeast Region
Administration/Management
Posted/Updated: 01/31/20
Job Summary
Responsibilities include but are not limited to:
- Plan and coordinate the arrival and departure routes for expedient ingress and egress of Arena guests, including Rideshares, limos, buses, hotel shuttles and Passholders in a SAFE and TIMELY manner.
- Oversee the coordination of local and state traffic officials regarding needs on local highways for all events.
- Recruit, hire, train, and evaluate full-time and part-time staff. Address disciplinary issues as needed.
- Direct the implementation and maintenance of accountability for cash and ticket controls for parking admission revenue.
- Coordinate the planning of staffing needs and deployment for ingress and egress traffic.
- Contact guests that have questions or concerns about parking or other Arena issues by person, telephone, e-mail, or written letter resolving any parking issues.
- Plan and design: full-time employee parking passes, all Arena traffic signage, all Arena event parking passes and tickets.
- Develop and implement a capital and operational budget for all purchasing needs within the parking department.
- Maintain Arena owned vehicles, to include, repairs, cleaning, registration, Inspections and training of drivers.
- Maintain employee uniforms and inventory.
- Purchase and Maintain parking operations equipment.
- Help negotiate electronic credit card and parking access pass validation contracts and operate and maintain the system
- Maintain Electric Vehicle Charging Stations equipment and accounts
- Maintain fuel, maintenance and repair services accounts
- Maintain Fleet Management Program Insurance Requirement.
- Review and audit payroll reports using ABI software to ensure payroll correctness.
- Coordinate with contract vendors for parking lot paving, painting, cleaning, snow removal and vehicle tow services.
- Coordinate surveillance of parking lots during events.
- Responsible for completing and reporting incident reports dealing with property damage, injuries and accidents on Arena property.
- Facilitate local emergency medical, fire and police activities including traffic flow and staging.
- Performs other duties as assigned.
Qualifications
- 4-year college degree or equivalent combination of education and experience required
- 3-year prior supervisory or management experience required
- Strong leadership and motivational skills.
- Intermediate computer skills in Microsoft Office
- Excellent customer service skills.
- Ability to react to changing demands efficiently and effectively.
- Must be able the communicate via portable radios, cell phones and other communication devices
- Must be knowledgeable and able to operate cars, trucks, golf carts, trailers, vehicle hitches, portable lights and generators, barricades, traffic cone, and signage and move equipment.
- Must be able to move and/or carry 75 pounds
- Prior high-volume cash handling experience strongly preferred
- Must be fluent in English, both written and oral
- Willingness to work in inclement weather conditions
- Willingness to work long and irregular hours including nights, weekends and holidays
- Must have valid driver’s license and acceptable driving record
- Must pass criminal background check and pre-employment drug screen
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