Ticket Sales Account Executive
Racing Association
Northeast Region
Sales
Posted/Updated: 02/18/20
Northeast Region
Sales
Posted/Updated: 02/18/20
Job Summary
Summary: Services including but not limited to, responding to customer service inquiries and problem solving, ticket management and fulfillment.
Essential Functions:
- Sales and service of all ticket products across three venues:
- Responding to incoming phone calls, emails, and live Web chat inquiries for information on tickets and event hospitality, services offered, and pricing; Taking all relevant information to begin the ticketing and sales process;
- Discussing options for facilities, food service, entertainment, and amenities with the client; Offering suggestions to improve the event;
- Explaining the terms of the event contract to clients
Qualifications:
- Education: Bachelor’s Degree or equivalent experience
- Experience: A minimum of 2-3 years of successful telephone selling experience with additional guest service experience preferred.
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