Ticket Sales Account Executive

  Racing Association
  Northeast Region
  Posted/Updated: 02/18/20

Job Summary

Summary:  Services including but not limited to, responding to customer service inquiries and problem solving, ticket management and fulfillment.
Essential Functions:
  • Sales and service of all ticket products across three venues:

  1. Responding to incoming phone calls, emails, and live Web chat inquiries for information on tickets and event hospitality, services offered, and pricing; Taking all relevant information to begin the ticketing and sales process;

  2. Discussing options for facilities, food service, entertainment, and amenities with the client; Offering suggestions to improve the event;

  3. Explaining the terms of the event contract to clients
  • Education: Bachelor’s Degree or equivalent experience

  • Experience: A minimum of 2-3 years of successful telephone selling experience with additional guest service experience preferred.

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