Senior Events Manager

Job Summary

 Responsibilities include but are not limited to: 

• Lead full-time team of managers and coordinators to successfully complete all tasks and events


• Manage and build relationships with key clients


• Drive process improvements impacting company-wide results


• Event Preparation and Reconciliation 


• Represent Security Management to clients and venue leadership 


• Develop and/or review the staffing plans for each event based on client needs and venue protocols 


• Schedule part-time team members with focus on providing experience and quality service to clients 


• Create crew calls, leadership deployments, event notes & post orders for assigned events 


• Prepare all necessary event equipment, transportation and supplies for leadership and staff 


• Facilitate Time Keeping & Event Reconciliation 


• Develop invoices for payment of assigned events 
  
  
   

• Lead security and guest services operation of 30-250 part-time team members for events as needed 


• Provide event briefings to Supervisors and/or staff 


• Provide direction and quality control to part-time team members to ensure client expectations are met 


• Work with client’s event manager and other key partners to run world class events 
  
  
   

• Assist in the scheduling and preparation for full stadium events


• Play leadership and oversight role on event day in check-in and event operations


• Post-event assist with timekeeping reconciliation and incident follow-up
  
  
   

• Build advertisements, requisitions, schedule interviews & trainings 


• Conduct portions of the training programs 


• Facilitate transition from applicant to current team member 

• General office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. with some flexibility based on workload and hours worked outside of normal office hours 


• Office hours may be adjusted due to evening/weekend events, appointments or other obligations 


• Personal time off/vacation based on work load and schedule, and ensuring office continuity