Intern, Mobile Ticketing Specialist
NFL Franchise
Nationwide
Sports Internship
Posted/Updated: 03/26/20
Nationwide
Sports Internship
Posted/Updated: 03/26/20
Job Summary
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Operate the Customer Service and Ticket Information kiosks throughout Lucas Oil Stadium to assist fans with questions, directions, and requests
- Assist with Mobile Ticketing internally and externally at Lucas Oil Stadium – this includes educating fans on mobile tickets, troubleshooting ticket issues and working gates to provide world-class service
- Efficiently resolve questions and concerns related to mobile tickets while upholding high standards of customer service
- Other duties as assigned
JOB REQUIREMENTS
- Enrollment at a College/University
- Knowledge and experience of mobile ticketing and related apps
- Demonstrated ability in the areas of personal accountability, communication, adaptability and customer service
- Capability to interact and relate to all levels within and outside the organization to create and build positive and productive relationships
- Availability to work all home games and training camp; may include both weekend and weeknight dates
- Must be able to work in outdoor conditions
- Great communication skills and patience
- Exemplary problem-solving skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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