Manager, Digital & Social Media

  Pro Ice Hockey Team
  Northeast Region
  Sports Technology
  Posted/Updated: 05/12/20

Job Summary

The Digital & Social Media Manager is the content leader and voice behind all things Sound Tigers, regardless of the platform. They have a passion for storytelling and are not afraid to go all-in on a creative idea or content campaign. You’ll find the boundaries of typical digital/social media strategy but won’t be afraid to venture into the unknown.
Show Us You Can

  • Build a department from the ground up when it comes to campaign strategy, creativity, content creation, execution, and analysis

  • Take the Sound Tigers brand to the public and make us a household name

  • Monitor what the public is saying about the team through social listening platforms

  • Provide a first-class website and email communication experience for all Sound Tigers fans

  • Offer our audience close-up and “behind-the-scenes” content on all gamedays and team events

  • Crunch the numbers and make decisions through analytics to improve our social and digital effectiveness

What Skills You’ll Use

  • Flexibility: Handle multiple platforms, accounts, campaigns, and assets daily

  • Autonomy: Manage your own time, work independently, and prioritize tasks

  • Collaboration: Work with Sponsorship and Sales teams to create mutually beneficial content

  • Accountability: Take ownership of your work

  • Conflict Resolution: Show off your problem solving and decision-making skills

  • Creativity: Set the new standard for the team through new ideas, concepts, and content

Your Equipment

  • Bachelor’s degree (Marketing, Communications, Social Strategy, or related field)

  • 1-3 years of experience with a heavy focus on social media

  • Strong knowledge of social media content, strategic planning, and scheduling

  • Strong knowledge of SEO and SEM

  • Previous experience in website management and CMS platforms (Preferably Carbonhouse)

  • Previous experience with email communication, design, and scheduling platforms

  • Previous experience with Adobe Creative Cloud applications (Photoshop, After Effects, etc.)

  • Strong written and verbal communication skills

  • Microsoft Office skills

Where You’ll Go
You will primarily report to our Bridgeport, CT office, along with:

  • Attending home games and other events (events can fall on evenings, weekends, and/or holidays)

  • Traveling on occasion with the team (<5% travel)


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