Operations Manager

  Sports Facility
  Central Region
  Administration/Management
  Posted/Updated: 07/15/20

Job Summary

 

 

Responsibilities

  • Assists the Director of Operations in the overall daily operation and maintenance of Arena and the Fieldhouse, supporting the Operation of the Coral Ridge ice rink as required.
  • Works on-site to plan, direct, coordinate, and review the work plan for Arena & Fieldhouse operations
  • Meet with staff to direct day-to-day operations, assign work activities, monitor workflow, review and evaluate work products, methods and procedures.
  • Create and communicate the employee schedule
  • Prepare and seek bids for contracted services
  • Represent the Operations Department in the absence of the Director of Operations
  • Interview, hire, train, motivate, discipline, evaluate department employees; correct deficiencies, maintain a position teamwork environment
  • Ensure staff is working safely, efficiently and aware of proper safety guidelines along with training on health and chemical safety and PPE
  • Meet with staff to identify and resolve issues, investigate employee concerns or safety issues reported
  • Manage and oversee termination / exiting proceedings as required
  • Oversee and support ice management and facility maintenance as required
  • Plan, direct, coordinate, and review the work plan for facility operations
  • Participate in the development and administration of the Operations Department budget; forecasting expenditures related to staffing, equipment, materials and supplies
  • Monitor and approve expenditures throughout the year; implementing adjustments as necessary
  • Administers contracts with outside vendors and orders supplies / materials for maintenance programs
  • Provides excellent guest service assistance to all clients, tenants, internal and external guests

Qualifications

  • High school diploma or equivalent
  • Bachelor’s in Facility Management, Sports Management, Event Management or similar field
  • Two or more years’ experience in a facility operation supervision position. Additional experience will be considered in lieu of degree requirement
  • Demonstrated knowledge of supervisory skills and principles
  • Experience supervising a large team of employees preferred
  • Strong interpersonal skills; ability to work independently and effectively lead a team
  • Must be comfortable multi-tasking and working in a fast-paced environment
  • Proficiency with a computer in a Windows format including Word, Excel, Outlook and typing skills
  • Familiarity with OSHA / CDC requirements and event needs
  • Possess a valid Driver’s License or ability to acquire
  • Ability to work a varied event-driven schedule including days, late evenings, weekends and holidays
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