Senior Director, Analytics

  Professional Soccer
  Northeast Region
  Posted/Updated: 03/09/20

Job Summary



This position will be part of our newly formed Club and Fan Development department which supports our Clubs as they grow their fan base. This position will play an important role in driving fan growth league-wide using analytics and fan insights to create data-driven plans across business areas.This person will drive the integration of advanced analytics projects throughout the enterprise and will be responsible for transforming data through the application of advanced data modeling techniques. Through excellent technical expertise, this person will execute quantitative studies and analysis in order to extract key insights and trends that suggest new business opportunities to drive fan growth. This individual will work across diverse areas that include ticketing, media, fan development, marketing and more.The ideal candidate is able to execute analytics projects and explain and educate the findings to a wide group of stakeholders.




  • Direct data science projects to solve complex data challenges and opportunities

  • Develop models that help us deeply understand and describe our customers in order to drive consumer-focused business growth

  • Strengthen customer segmentation and targeting by leveraging advanced analytics to drive performance and brand marketing strategies

  • Manage resources to ensure strategic and operational objectives are met

  • Own relationships with diverse business stakeholders to understand current and anticipate future customer and business needs, understand requirements and define relevant strategic questions

  • Shape research and analytic plans, developing appropriate quantitative methodologies, and encouraging quality implementation of end-to-end analytics programs

  • Create and deliver impactful presentations for mid-level and senior-level audiences

  • Size and scope growth opportunities, which should include a business case, a path to growth, an implementation plan, and stakeholder buy-in

  • Additional responsibilities as assigned




  • Bachelor's degree in Computer Science, Statistics, Decision Science, Applied Math, Econometrics, Behavioral Science or other quantitative discipline. Advanced quantitative degree a plus

  • 10+ years of experience working in data science and/or advanced analytics with a track record of delivering insights and business impact

  • Experience with advanced analytic techniques, such as marketing mix, predictive modeling, multivariate regression analysis and ROI measurement

  • Experience solving difficult, non-routine analytical problems with deep consumer focus, applying advanced analytical methods as needed, including big data analysis (using SQL, R, Python), visualization (Tableau) and digital analytics tools (Google/Omniture analytics)

  • Deep familiarity with very large data sources and best practice research methods and applied statistics, including sampling approaches, causal modeling, time series analysis, and datamining techniques in capturing and predicting consumer sentiment, behavior and feedback

  • Expertise with at least one production-quality programming language (e.g. Java, Python, C++)

  • Experience working in a production environment with large data sets and best practice tools (e.g. cloud architecture, version control, etc.)

  • Demonstrated achievements in solving real-world advanced analytics challenges and managing a complex portfolio and multiple stakeholders in a fast moving, dynamic and matrixed team and business environment

  • Excellent communication & presentation skills along with interpersonal and influencing skills (at all levels internally, externally and cross-functionally).

  • Superior organization, project management skills and attention to detail

  • High level of commitment to quality work product and organizational ethics, integrity and compliance

  • Ability to work effectively in a fast paced, team environment

  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally

  • Proficiency in Word, Excel, PowerPoint and Outlook

  • Demonstrated decision making and problem-solving skills

  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision


Desired Skills


  • Knowledge of the Spanish Language (business proficiency)

  • Knowledge of the sport of soccer

  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

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