Success Coach and Associate Head of Esports

Job Summary

Principal Responsibilities:

• Serve as primary advisor and success coach for working caseload of students
• Prepare students for their transition to the college, and integrate new students into the intellectual, cultural, and social life of the University
• Assist in pre-enrollment, admissions, orientation, campus, and career activities reinforcing the importance of a collective, integrated college experience geared toward academic and career success
• Provide leadership to an ancillary responsibility within academic, career, and/or student life.
• Provide academic advisement to each student, specifically through the progression of the initial registration upon acceptance to major/degree selection as it pertains to career interests and pursuits
• Review financial aid information and assist students with understanding financial aid procedures
• Coordinate with affiliate departments to achieve program recruitment and retention goals
• Complete weekly and monthly reports that demonstrate progress towards retention, student registration, and other key job performance indicators
• Other duties as assigned by Associate Directors and Directors of Promise.

Training, Skills, Knowledge, Experience:

• At least 1-3 years of progressively professional experience in higher education, student affairs; sound judgment and decision-making skills.
• At least one year competitive eSports experience involving multiplayer online video games with team-based elements and expert knowledge of League of Legends, Overwatch, Hearthstone, or similar games.
• Coaching or teaching experience preferred.
• Excellent oral and written communication skills
• High energy and enthusiasm to work with students and propel them toward success
• Ability to design and implement innovative programs with a strong attention to detail
• Interpersonal communication skills
• Computer skills/literacy