Event Services Coordinator

  Crowd Management
  West Region
  Posted/Updated: 08/23/21

Job Summary

This person assists with the management of 120 guest services team members for major arena events.  The Event Services Coordinator consistently exceeds expectations in providing positive energy and best in-class guest services for all team members, clients and guests visiting the Arena.


  • Assigns work tasks to event team leaders and applicable line level staff and directs work throughout the event 

  • Coordinate and conduct on-the-job training through development and improvement of standard operating procedures.

  • Responds to minor incidents (internal or external to the client) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner 

  • Identifies issues occurring at events and forward to the Guest Services Manager and/or Client (pending on location of incident) as appropriate. May be responsible for writing a report of the situation or assisting with an investigation as directed. 

  • Responds to client or site emergencies as they arise.
  • Responsible for ensuring all Standard Operating Procedures and training information is being properly maintained and updated and all positions are properly maintained, cleaned and organized 

  • Leads the new hire onboarding process including but not limited to; orientations, data entry, employee relations, recruiting, compliance, etc. 

  • May occasionally perform Guest Services Professional job duties on an as-needed basis 

  • Performs other duties and responsibilities as requested or required 


  • Ability to perform job tasks in an extremely professional manner in a customer service driven industry 

  • Articulate and able to use good independent judgement and discretion with understanding the significance of notifying superiors and colleagues when appropriate 

  • Excellent communication skills both oral and written; reading, writing and oral proficiency in the English language 
  • Adaptability – Responds effectively to changes in situation or information 

  • Ability to pass a background check 

  • Must possess as valid driver's license 


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Upgrade to a premium membership for complete access!

Subscribe today and gain access to 534 jobs in the sports industry - Cancel anytime

Payment Details

*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Special Events Ticketing Agent
  West Region
  Posted/Updated: 01/07/22
Merchandise Staff (Basketball 2022)
  Sports Organization (NV)
  West Region
  Sports Services
  Posted/Updated: 01/07/22
Basketball Videographer 2022
  Sports Organization (NV)
  West Region
  Sports Services
  Posted/Updated: 01/06/22
Video Producer
  Pro Ice Hockey Team
  West Region
  Sports Media
  Posted/Updated: 01/06/22
  Professional Ice Hockey Team
  West Region
  Sports Services
  Posted/Updated: 12/07/21

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!