Analyst / Sr. Analyst, Business and Data Strategy

  Football Club
  West Region
  Sports Services
  Posted/Updated: 10/06/21

Job Summary

This position will require knowledge and ability to extract data and produce insights from myriad sources, including internal sources and external secondary research. Strong written and verbal communications skills will be required in producing documents to be presented to departments and executives.
 
 
ESSENTIAL FUNCTIONS: 
  • Analyze campaigns and provide recaps and recommendations incorporating all process metrics including call volume, appointments, tasks, and opportunity stages.

  • Analyze sales, service, and CRM data to develop analytical models related to lead scoring, retention modeling, dynamic pricing, and seat allocation.

  • Assist on collaborative projects with ticket sales and operations teams to develop ticket pricing and inventory allocation models for all stadium events and implement resulting recommendations.

  • Create and maintain high quality business management dashboards and reports for organization-wide use, (including executive management) primarily leveraging Tableau software and custom SQL queries.

  • Produce and deliver compelling presentations that visualize key observations and insights based on analysis of sales, survey, and marketing data, etc.

  • Coordinate the development of partnership sales presentations – including brainstorm research, platform development, image curation, copy writing, etc.

  
QUALIFICATIONS:
 
  • Bachelor’s degree from an accredited college/university in statistics, business, economics, or related field required.

  • 1+ year(s) of experience in sports industry, especially with a role in CRM database management (Salesforce.com, KORE, Dynamics) and/or ticketing analytics.

  • 1+ year(s) of experience working with database objects, queries, architectures, and BI tools preferred.

  • Ideal candidate will have experience with Ticketmaster Archtics platform.

  • Power user of the MS Office suite (Word, Excel, PowerPoint, Outlook).

  • Strong background in data visualization software (Tableau) preferred.

  • Experience manipulating and combining data sources using SQL queries preferred.

  • Ability to extract key insights from large datasets and synthesize into key recommendations for leadership.

  • Strong sense of ownership and accountability - a self-starter.

  • Strong presentation skills.

  • Ability to work flexible hours, including but not limited to nights, weekends, and holidays as needed.



 


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