Guest Experience Manager
Sports Venue and Management Services
Central Region
Administration/Management
Posted/Updated: 10/28/21
Central Region
Administration/Management
Posted/Updated: 10/28/21
Job Summary
The Guest Services Manager will perform various duties in connection with scheduled events. The Guest Services Manager will handle all guest services customer complaints. This position is usually scheduled to work during & possibly after normal business hours.
Qualifications & Skills
- Demonstrate exceptional skills in leadership, management, customer relations, communications, and problem solving
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Work independently, exercising good judgment and initiative
- Physical ability to perform tasks that may require prolonged standing and walking. Must be able to regularly lift and/or move up to 50 pounds
- Ability to work inside or outside environments
- Ability to use a computer with Microsoft Office and other software.
- Remain flexible and adjust to situations as they occur.
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