Event Services

  Sports Facility
  Central Region
  Marketing/Events/Promotions
  Posted/Updated: 04/05/22

Job Summary

 

The Event Services department will execute and oversee guest services, ticket taking, and act as a liason between the event manager/coordinator to the guests for each event. 
 

Responsibilities

  • Assist guests for entry and exit into the complex
  • Scan tickets and greet guests
  • Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
  • Being alert and proactive to potential hazards and reporting incidents when they occur
  • Monitor your assigned area for issues and opportunities to make an unforgettable experience.
  • Enforce all building policies and procedures to ensure a safe environment for all guests
  • Manage the foot traffic flow of large crowds
  • Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency

 

Qualifications

  • Experience in a hospitality or entertainment environment is preferred
  • You must love working with and helping people.
  • Ability to stand for long periods of time.
  • You must be able to maintain a POSITIVE attitude while handling difficult situations.
  • Flexible schedule: Availability to work most concerts.
  • Evenings & Weekend availability is needed.

 



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