Operations/Customer Support Coordinator

Job Summary

• Create and maintain positive working relationships with all members, State Referee Committees, referees and other affiliated members


• Coordinate and support assigned operations through proper planning, logistical support, event management and outstanding customer service 

• Work with vendors on behalf of Referee Programs to meet department, event and member needs


• Assist in managing the day-to-day task of department associates, help ensure holistic development and positive work environment  

• Assist in the course creation process, including revisions, implementation, and pedagogical discussions


• As directed by the Referee Development Manager; coordinate, manage and reflect upon all education-based processes and events 

• Facilitate match official payments and reimbursements for professional games (domestic and international)


• Additional duties assigned