Premium Experience Manager

  Sports & Entertainment
  Central Region
  Administration/Management
  Posted/Updated: 06/03/22

Job Summary

 
 
 
This position will coordinate relationships, ticket accounts, and experience efforts with a focus on leased products such as suites, loges, theater boxes, and other premium seating areas. Work alongside the Premium Experience Team to build a platform for unique and customized benefits by consistently demonstrating an elevated level of service with internal and external clients.
 
 

QUALIFICATION REQUIREMENTS: 

  • Bachelor’s degree (B.A. or B.S.) from a 4-year college or university.
  • At least 2 years of sales or service experience; Hospitality, Account Management, and Customer Service experience preferred.
  • Knowledge of contracts and basic interpretation of legal documents and processes preferred.
  • Ability to write reports and correspondence in an accurate, clear, concise, and entertaining manner appropriate to the audience.
  • Ability to effectively present information and respond to questions from supervisors, clients, customers and the general public.

 

Experience with Archtics (or related ticketing system) and Salesforce (or related CRM platform) is preferred.
 
 

 



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