Sports Operations Coordinator

  Volo Sports
  Washington, D.C., DC
  Administration/Management
  Posted/Updated: 03/29/23

Job Summary

Company Description

More than 300,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports  and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully to each other. 

More Than a Job

  • Annual company events such as Summit Retreat & Volo Games Field Day

  • Healthcare and 401k benefits available

  • Free sports leagues & events

  • Company Memorabilia

Proof We Are Awesome

  • Ranked Among Inc-5000 Fastest Growing Companies

  • Serving more than 19,000 kids in free youth programs

  • Over 300,000 Adult Participants Nationwide

  • 9 City Markets & Counting...

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

Job Description

Daily Sports Product

  • Lead the local Pick Ups, Daily Play, Tournament & Private Event/Rental Programs 
  • Work with National operation teams to determine programming needs 
  • Assure quality control and strength of daily sports programs 
  • Analyze past signups and pricing to fine tune daily sports offerings 
  • Work closely with the national  Volo Pass team for membership tie-ins 
  • Spearhead efforts to grow the local daily sports program user base

Customer Service

  • Resolve any emerging problems that our customers might face with accuracy and efficiency
  • Anticipate and provide proactive solutions to prevent problems from arising in the future
  • Train local teams to provide excellent on -site experience 
  • Monitor player experience feedback and run focus groups to improve product 
  • Provide onsite and online customer service 

Operations

  • Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
  • Support on-field game day operations of daily sports programming
  • Build game schedules
  • Make weather decisions, communicate to players & reschedule games accordingly
  • Update the daily program planning sheet 
  • Update Website - programs, rules, venues, policies
  • Assist with the training of part-time staff on the execution of daily sports programming

Qualifications

MUST-HAVES

  • Minimum of 1-3 years of professional experience
  • Ability to work nights and weekends
  • Can coordinate organizational tools and resources effectively and comfortably 
  • Can navigate a fast-paced, ever-changing environment with minimal supervision
  • Excellent written and verbal communication skills
  • Dynamic personality interested in working in, and contributing to, a fun and active sporting environment

 

“WOW” US WITH ...

  • Experience in sport or event management and/or business development capacity
  • Excellent organization skills 

Ready to join our team? What are you waiting for?!

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.



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