Part Time Guest Services Rep

This position has been filled - Job#: 453368756

  ICE Hockey Team
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 07/15/18

Job Summary

JOB SUMMARY

Manage the Guest Services desk during all home games.

JOB RELATIONSHIPS


Reports To: Event Presentation & Marketing Manager
Indirectly Reports To:Director of Marketing

GAME/EVENT RESPONSIBILITIES

Game night responsibilities: Yes
Approximate number of games worked per season: ALL HOME GAMES
Event night responsibilities: No
Approximate number of events worked per season: None


ESSENTIAL DUTIES AND RESPONSIBILITIES

- Assist guests with any questions they have during games.
- Direct fans on how to earn and redeem app rewards points.
- Address customer complaints and relay necessary information to full-time staff.
- Makes minor decisions and the use of some judgement.

All other duties as assigned.

 



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