Facility Operations Manager

This position has been filled - Job#: 453358018

  Life Time Fitness
  Charlotte, NC
  Administration/Management
  Posted/Updated: 12/04/17

Job Summary

Job Description - Facility Operations Manager (CHA05054)

Job Description

Facility Operations ManagerCHA05054

Description



Our Facility Maintenance team is responsible for: keeping our clubs clean, well maintained and safe; making sure all exercise equipment is working properly; and providing a positive experience for our members and guests. No two days will be the same, and you'll likely experience a variety of slightly different challenges each day in a high-energy, health club environment. A positive attitude is a plus.

Duties & Responsibilities

Member Experience

- Ensures staff continually keeps locker rooms, fitness floors and common areas clean, tidy and welcoming at all times

- Ensures towels and amenities are properly maintained and present

- Ensures staff is courteous to members and respectful of their privacy in the locker rooms

- Works alongside staff to complete tasks thru leading by example to improve members experience

- Connects with all members to ensure that they are enjoying their experience

- Proactively interacts with members to gather feedback

- Responds to member feedback with urgency and provides follow up communication with solutions

- Routinely and repetitively lift more than 20 pounds

Sales & Promotion

- Promotes Life Time programs, products, and services

- Ensures Operations staff responds to member questions using extensive knowledge of Life Time products, services, policies, and procedures

Financial & Budgetary

- Responsible for maintaining the monthly, quarterly and annual department budget

- Submits monthly financial reports to the General Manager

- Completes operations payroll and ensures labor costs fall within budgetary guidelines

Managerial & Supervisory

- Oversees maintenance and repair projects of the club

- Maintains communication with all departments to monitor cleanliness and equipment condition

- Responsible for training staff through orientation, direction, and feedback

- Makes hiring, promotion, disciplinary, and termination recommendations to the General Manager

- Recruits and interviews for Operations department

- Coach, manage and schedule up to 40 team members

- Utilizes incident reporting system to record emergencies and communicates with General Manager and Area Director accidents and injuries to supervisor as soon as possible

Qualifications



Education & Experience

- High school diploma or GED

- College degree in business, hospitality, or related field preferred

- One-year Management experience

- Building operations experience

- Health and Fitness operations experience preferred

Licenses / Certifications / Registrations

- CPR/AED certification required within the first 30 days of hire

- Aquatic Facilities Operator Certification (AFO)

- Certified Pool Operator license (CPO) within 6 months of hire

Benefits

All Life Time Team Members receive:

- Complimentary Life Time membership

- Team Member discounts for Life Time products & services

Additional Full Time Benefits

- Medical, Dental, and Vision Plan

- 401(k) Retirement Plan

- Industry-leading Education and Training

- Flexible Spending Account Dependent (day) Care Account

Compensation

- Salary plus Bonus

Primary Location

NC-Charlotte - CHR - Charlotte

Schedule

Full-time

Job Level

Manager with Direct Reports

Shift

Rotating

Travel

No

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