Account Manager, Florida Operations

  Pittsburgh Pirates
  Bradenton, FL
  Administration/Management
  Posted/Updated: 08/06/18

Job Summary

DESCRIPTION

Job Summary:

The Account Manager, Florida Operations, will be a primary contributor to Spring Training, Bradenton Marauders group ticket, hospitality sales, season ticket and other plan sales. This position will assist the Assistant GM/Manager, Ticket Sales in all aspects of sales development and client services.

 

Responsibilities

Primary:

  1. Sell Spring Training and Bradenton Marauders group ticket and food and beverage packages.
  2. Develop relationships with and generate group ticket revenue from various organizations including but not limited to churches, youth sports, non-profits, schools, camps and businesses via outbound sales calls, in-person appointments and other methods. Assist with renewal of existing group accounts for Spring Training and Marauders.
  3. Provide superior customer service to existing clients, prospects, and any general calls that are received through the phone queue.
  4. Assist with overseeing guest services booth on game days, primarily as it relates to sales.
  5. Maintain accurate records of all contacts and communications in CRM.
  6. Represent the Pirates at local networking and promotional events and through community involvement for the purpose of maximizing sales opportunities.
  7. Assist in executing of all pre, post, and in-game group ticket sales events sold by the Florida Operations staff.
  8. Assist with client services during Spring Training and Bradenton Marauders games, as well the execution of promotional nights.
  9. Participate in Ultimate Toolkit Sales training and adhere to the learned sales techniques provided by the training program.

Secondary:

  1. Assist with season ticket sales and other partial plan sales.
  2. Assist with game day and operations duties, including pulling tarp, as needed.
  3. Complete all other projects and tasks as assigned by Assistant GM/Manager, Ticket Sales.
  4. Assist with oversight of interns and operations assistants.
 
POSITION REQUIREMENTS

Required:

  1. Bachelor's Degree in Business related field, Sports Management or Sports Administration
  2. Minimum of one year of sales experience
  3. Valid Driver's License
  4. Proficient in Microsoft Office Suite

Desired

  1. Fluency in Spanish
  2. Preferred 1-3 years of experience working in the front office of a professional sports team or similar athletic organization.
  3. Experience in Minor League Sports, preferably baseball.
  4. Experience with ticketing systems and CRM systems.
  5. Experience with Ultimate Toolkit Training with another organization or through college.


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