Account Representative, Inside Sales

This position has been filled - Job#: 453364900

Job Summary

PRIMARY PURPOSE:

• Handle all incoming sales calls for new season tickets, mini-plans, group tickets, suites and party facilities.
• Capitalize on upselling opportunities.
• Track all calls and provide thorough follow up with each lead.
• Make outbound calls to individual ticket buyers and LoDo businesses as time permits.
• Provide excellent customer service to clients.

ESSENTIAL JOB FUNCTIONS:

• Sell the benefits of using the various Coors Field options for personal use, client entertainment and employee functions 
• Know all entertainment options at the ballpark and all ticket policies 
• Adequately answer all customer questions and listen closely to what each individual has to say 
• Assist customer with all needs throughout the sales process
• Understand the nuances of the facility, e.g., section configurations, obstructed seating, access points, points of interest, and parking information 
• Complete understanding of the policies, procedures and other product knowledge of the ticketing department 
• Fully understand what the Rockies organization expects and values; exemplify correlating behaviors daily
• Provide detailed contact updates and progress
• Call assigned accounts daily 
• Organize and input database records
• Other responsibilities as assigned

SUMMARY OF QUALIFICATIONS AND EXPERIENCE:

• Year-round/part-time position, work schedule Monday - Friday, evenings and weekends as needed
• Inside Sales or telemarketing experience recommended 
• Self-motivated and the ability to work in a team environment 
• Excellent oral and written communication skills 
• Exceptional organizational skills 
• Working knowledge of Excel, Microsoft Word, and Outlook 

Interested candidates should submit their resume and cover letter via email to [email protected] no later than Friday, February 9, 2018.