Account Representative, Inside Sales
This position has been filled - Job#: 453364900
Colorado Rockies Professional Baseball Franchise
Denver
Sales
Posted/Updated: 01/28/18
Denver
Sales
Posted/Updated: 01/28/18
Job Summary
PRIMARY PURPOSE:
- Handle all incoming sales calls for new season tickets, mini-plans, group tickets, suites and party facilities.
- Capitalize on upselling opportunities.
- Track all calls and provide thorough follow up with each lead.
- Make outbound calls to individual ticket buyers and LoDo businesses as time permits.
- Provide excellent customer service to clients.
ESSENTIAL JOB FUNCTIONS:
- Sell the benefits of using the various Coors Field options for personal use, client entertainment and employee functions
- Know all entertainment options at the ballpark and all ticket policies
- Adequately answer all customer questions and listen closely to what each individual has to say
- Assist customer with all needs throughout the sales process
- Understand the nuances of the facility, e.g., section configurations, obstructed seating, access points, points of interest, and parking information
- Complete understanding of the policies, procedures and other product knowledge of the ticketing department
- Fully understand what the Rockies organization expects and values; exemplify correlating behaviors daily
- Provide detailed contact updates and progress
- Call assigned accounts daily
- Organize and input database records
- Other responsibilities as assigned
SUMMARY OF QUALIFICATIONS AND EXPERIENCE:
- Year-round/part-time position, work schedule Monday - Friday, evenings and weekends as needed
- Inside Sales or telemarketing experience recommended
- Self-motivated and the ability to work in a team environment
- Excellent oral and written communication skills
- Exceptional organizational skills
- Working knowledge of Excel, Microsoft Word, and Outlook
Interested candidates should submit their resume and cover letter via email to [email protected] no later than Friday, February 9, 2018.
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