Hotel Market Manager

Anthony Travel is the nation’s largest provider of sports travel management services. With 40 offices nationwide, Anthony Travel partners with 80 of the nation’s most prestigious universities, along with leading amateur and youth sports organizations, to provide comprehensive travel solutions and unforgettable experiences to teams, alumni and fans at more than 300 domestic and international events annually. Anthony Travel is a division of On Location Experiences, a premium experiential hospitality business owned by RedBird Capital Partners, Bruin Sports Capital, 32 Equity (the entity that oversees the NFL’s venture capital initiatives) and the Carlyle Group.

The Hotel Market Manager role is responsible for developing and maintaining mutually beneficial relationships with hotels and hotel brands in various regions across the United States. The role successfully manages the hotel relationship, selection, and contracting processes for the NCAA Championship Housing account and related groups. Hotel Market Managers are assigned particular regions and are responsible for understanding the regional housing market and environment and developing ongoing relationships with property team members. Individuals in this role are a key part of the management team and work closely with the Senior Event Manager for the NCAA Championship Housing Program. Position will focus on the following areas: 

•    Anthony Travel hotel management processes 
•    Identification and implementation of solutions for key client and customers 
•    Vendor or hotel relationship management 

Key skills that this individual must possess include strategic decision-making, developing and maintaining mutually beneficial relationships, effective organization and prioritization of work, clear and concise communications, and experienced in contract negotiations. This person must also have the ability to formulate and implement procedures. Proven leadership and management skills are imperative. Ability to focus on details is imperative; familiarity with sports is helpful. 

Specific Job Responsibilities
Responsibilities include but are not limited to: 
1.    Develops, proposes and presents housing plans related to NCAA championship events 
2.    Negotiates deal terms based on specific needs of individual sports / events 
3.    Analyzes, develops and communicates value of business, across different years and events 
4.    Builds strong relationships and works closely with hotels, hotel brands and hotel national sales contacts 
5.    Secures and contracts group business, to include room sales, food & beverage sales and meeting space needs. 
6.    Works with other Anthony Travel department or account managers to facilitate needs agreed upon by the client 
7.    Creates proposals and contracts for group business 
8.    Implements operational efficiencies including current process evaluation for continued improvement 
9.    Negotiates hotel contracts  
10.    Performs periodic contract reviews to ensure Anthony Travel and NCAA are receiving the best available rates in the market 
11.    Manages contracts to minimize risk and maximize revenue to company 
12.    Performs situation analysis and decision making 
13.    Works with hotels and clients liaisons to ensure hotels are prepared for events and address customer service issues 
14.    Takes initiative to identify solutions to solve particular process or business problems 
15.    Manages: 
o    Championship housing / event procedures 
o    Resource utilization and productivity 
o    Marketing and sales materials 
o    Vendor or hotel commission payments 
o    Sales analysis and reconciliation
o    Client reporting 
o    Accuracy and consistency with procedures and policies 
o    Data/information setup in travel management systems 
 

1. Bachelor’s degree or equivalent combination of education and experience is required. 
2. Three or more years of sales management experience preferred.
3. Strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills.
4. Experience with evaluating hotel contracts and negotiating mutually beneficial agreements
5. Past history of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization.
6. Ability to understand and follow internal business processes, recommending and deploying improvements where possible.
7. Strong capabilities in writing proposals and contracts.
8. Business knowledge or familiarity of end-to-end travel lifecycle and hotel operations and contracts preferred.
9. Ability to professionally and effectively represent Anthony Travel on the phone and in face to face interactions.
10. Works as a team player to establish business processes and meet team goals

The above description reflects the general details considered necessary to describe the principal functions of the job identified for the purpose of job evaluation. It should not be construed as a detailed description of all work requirements that may be inherent in the job nor shall it be construed as giving exclusive title to every function described. 

As part of the application process, all candidates are asked to complete a short assessment. Please click on this link, or copy and paste into your browser: 
https://assess.predictiveindex.com/oi/HotelMarketManager. Once you have completed the assessment, you will be redirected to begin the application process.