Rachel Cox
Actively looking for a career in Sports Management
Chicago, Illinois USAAbout
I have been an athlete since I was ten years old, where I learned how to be a team player and a team leader, developed my work ethic, and how to assimilate in ay environment. I have a BS Kinesiology and an MS International Sports Management. I am actively looking for opportunities to continue my career in sports management in Communications and PR.
Experience
MLB60 Ambassador
Dec 2021 - Dec 2021
Introduced the game of baseball to Northumbria University via creating and hosting of baseball games and social events
Created Instagram and Facebook pages for @Northumbria_MLB60 resulting in 300 new followers
Remote Support Staff
Apr 2020 - Oct 2020
Cultivated and maintained personal relationships with adults with developmental disabilities via check-in calls and medication reminders
Deescalated situations that would have otherwise resulted in disciplinary documentation
Successfully and punctually completed a daily schedule via efficient communication and organization with other Support Staff
Floor Supervisor, Wait Staff, Maitre'd
Oct 2019 - Mar 2020
Orchestrated inventory orders including placing orders and receiving and organizing deliveries
Reorganized wait staff stations to optimize speed and efficiency
Writing and implementing waitstaff schedule including shift assignments, break times, and section assignments
Addressed customer complaints and encouraged repeat business
Office Manager
Jan 2018 - Dec 2019
Developed organizational system and increased productivity
Fortified working relations with clients via delivery of client promotional items and interpersonal connection
Streamlined administrative procedures and increased office efficiency
Greeted clients with a positive and sincere attitude and ensured their needs were addressed
Answered phones
Head Coach
Jan 2015 - Present
Deconstructed technical volleyball skills and taught players how to execute these skills via creation/implementation of high level practice plans
Lead my teams to qualify for national tournaments
Lead and moderated team meetings including addressing/deescalating parent complaints, facilitating team discussions, and maintained positive environment
Professional Athlete
Aug 2014 - May 2022
Maintained peak physical performance
Earned fair pay and benefits through negotiation of contract terms
Assumed role as team leader among teams that had different cultural backgrounds and spoke different languages
Elected team captain at URI (NCAA D1) and Northumbria University
Led teams with international players to winning seasons
Receptionist
May 2014 - Aug 2014
Organized and collated filing system, resulting in increased productivity
Greeted clients with a positive and sincere attitude and ensured their needs were addressed upon entry
Answered and transferred phone calls to the appropriate line
Attendance Office Aid
Aug 2012 - Jun 2014
Corrected and completed official attendance record and delivered to District Office
Greeted parents and addressed and mitigated concerns regarding attendance
Assisted teaching staff with intra-office communication
Answered and transferred phone calls to the appropriate line
Education
International Sports Management
- Masters
Sep 2021 - Sep 2022
Educated in strategic resource management, research, sports marketing, sports development, event management, human resource management, volunteer management
Thesis investigated the effectiveness of marketing tactics for men’s and women’s professional basketball games
Applied Kinesiology
- Bachelors
Sep 2014 - May 2018
Educated in sports business, athletic injuries, strength and conditioning, nutrition, sports psychology, biology, communication, anatomy, physiology, physical education
