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Sean Collins

Twenty years of customer service, comprehensive knowledge of baseball and football strategies and statistics, & hospitality experience
Dayton, Ohio USA

About

I am absolutely passionate about sports. I love discussing, debating, and analyzing players, strategies, and statistics. This is what drove me to pursue a degree in Communications. I believe that my purpose will be found with an opportunity to work with a sports organization in southwest Ohio.

Experience


Branch Sales and Service Representative

Dec 2017 - Present
• Played positive role in branch through excellent communication skills, both verbal and written. • Maintained position of trust and responsibility by keeping all business confidential. • Demonstrated in-depth product and services knowledge, while served customers' needs. • Took initiative for self-development with product knowledge and customer

Bartender

Dec 2017 - Present
• Provided customer service in uplifting and friendly manner exhibiting strong listening skills. • Prepared drinks and served guests in technically correct, fast and efficient manner. • Recorded all sales transactions and secure accurate payment. • Presented menu, answers questions and made suggestions regarding food and service.

General Manager

Jul 2017 - Oct 2017
• Count money and make bank deposits. • Investigate and resolve complaints regarding food quality, service, or accommodations. • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. • Schedule staff hours and assign duties. • Monitor budgets and payroll records

Bar Manager

Aug 2016 - Jul 2017
• Count money and make bank deposits. • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. • Establish standards for personnel performance and customer service. • Monitor employee and patron activities to ensure liquor regulations are obeyed.

Education


Communications - Associate's
- Mar 2009

Accounting - Some College
- May 2005

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