Ticket Sales Internship

This position has been filled - Job#: 453373999

Job Summary

This intern program is intended to develop sales skills and provide experience for future success. We are committed to providing members of our team with a strong foundation to build a career in the sports industry, whether with the team or elsewhere. Sales interns will benefit from an on-going training program where we will teach best practices, sales techniques and valuable skills.

• Selling a full menu of ticket related products including, but not limited to Permanent Seat Licenses (and associated full season tickets), hospitality packages and group tickets.
• Making 60+ cold calls/day from qualified lists provided. Encouraged to generate personal leads through referrals, networking, social selling and effective research.
• Create and develop new business by regularly pitching new prospects through in-stadium visits, external appointments, phone prospecting, social selling and events.
• Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospecting.
• Provide excellent service through effectively following up with customers and prospective customers to build relationships and drive business.
• Effectively handle incoming sales calls from prospective clients for all ticket sales products.
• Meeting or exceeding established sales goals for all ticket products.
• Contributing positively to a competitive sales team culture and participate in sales team meetings and training sessions.
• Regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps.
• Representing the team professionally to support ticket sales efforts and promotional initiatives for all home games and assigned events, while interacting with clients and prospects at sales tables or via seat visits.
• Daily inbound phone coverage.
• Lobby coverage as needed.

QUALIFICATIONS:

• Bachelor’s degree 
• Strong organizational skills, time management skills and attention to detail required
• Strong verbal and written communication skills
• Past experience or internships with a team, college or in the sales industry is preferred
• Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
• Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
• Familiarity with Baltimore area and market a bonus
• Ticketing system and CRM experience a bonus
• Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
• Must have valid driver's license and acceptable driving record.