Intern, Sales & Customer Service

  MLB Franchise
  Southeast Region
  Sports Internship
  Posted/Updated: 06/04/19



Job Summary

Job Summary
  • Responsible for providing support and assistance to the entire Sales Department and Customer Service team.

Duties and Responsibilities

  • Servicing all ticket and group accounts.
  • Creating sales proposals.
  • Customer fulfillment and assisting in all aspects of renewals and new sales.
  • Assisting during games.
  • Season ticket-holder events and group events.
  • Maintaining excellent business relations with group leaders.
  • Season ticket and premium account holders.
  • Assisting with mailings to current and future ticket/group/premium account holders.
  • Answering incoming calls and questions about upcoming games.
  • Maintaining records of our current clients.
  • Generating reports of our current and future clients as well as aiding with all group events/initiatives, sales department hospitality and guests during games.  

Qualifications

  • Requires exceptional organizational and time management skills.
  • Ability to effectively communicate with a diverse client base.
  • Strong attention to detail.
  • Excellent communication skills.
  • Proficient computer skills with the ability to use Microsoft Word, Excel, Access and PowerPoint.
  • Reliable, able to work flexible hours including evenings, weekends and holidays during the baseball season. 
  • Fluently bilingual in English/Spanish is a plus.


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