Ticket Sales Intern Fall 2019

This position has been filled - Job#: 453382937

  River City Rascals Professional Baseball
  Central Region
  Sports Internship
  Posted/Updated: 07/24/19

Job Summary

Ticket Sales Vision
The ticket sales department is an area in which we have the largest room for creative growth. We are looking for new and exciting ways to engage our fans during every step of the ticketing process- first glance, purchasing, pick up, and more. 
  • We are looking for individuals with a customer service experience and a creative mind. 
Ticket Sales Intern Responsibilities:
This position will provide the candidate the opportunity to gain valuable experience in professional sports and to garner more responsibility than the normal internship. 
 
This position will run from August – December. 

 
*While we all work together as a team, the main focuses of this position are as follows:

Game Day Ticket Operations: You will work with a group of fellow ticket sales interns lead by the Director of Ticket Sales to act as our front lines on game day. 
Ticket Questions: You will be the front lines for incoming calls and emails about ticket related questions. This will require interaction with our fans and some sales conversion strategies. We will practice, include you and hand over questions to you until you are comfortable with any questions you may get. There will be an aspect of improvisation and judgement involved as well. 

 Responsibilities:

  • Provide fans with superior customer service at all times.

  • Gain experience in making sales calls from generated lead lists.

  • Assist ticket sales staff members with sales responsibilities including sales calls, processing ticket orders, and coordinating group events.

  • Utilize resources in the creation of lead lists for new business prospecting.

  • Help to create and maintain a ticket sales database.

  • Represent the organization during community appearances and extra events at the stadium, including performing as the mascot.

  • Take lead on promotional theme night and assist with creatively developing new ways to boost attendance.

  • Manage a box office window during games and office hours.

  • Balance nightly game day ticket revenue.

  • Assist with all aspects of overall season preparation and execution as needed.

  Qualifications

  • Self-motivated, organized, and detail oriented.

  • Willingness to learn and think outside of the box.

  • Strong verbal and written communications skills.

  • Excellent math skills.

  • Ability to meet deadlines and balance multiple tasks.

  • Ability to work effectively in a team environment.

  • Knowledge of basic computer skills 

  • Must be able to problem solve quickly, work efficiently in an intense environment.

  • Must be willing and able lift items up to 50 lbs. for set up and take down of games and events.

  • Flexibility to work long days, evenings, weekends, and holidays.

 

This is an unpaid internship position with the ability to earn school credit.


 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


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