Ticket Sales & Promotions Intern

  MLB Franchise
  Central Region
  Sports Internship
  Posted/Updated: 11/11/19

Job Summary

 
Essential Duties and Responsibilities include the following (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):

  • Assist Manager - Single Game Sales & Promotions with game day Theme Night execution including working redemption tables, providing escalated service support where needed, and assisting with other game day duties, as assigned

  • Work closely with the Ticket Operations staff in selling individual game tickets utilizing the ProVenue ticketing system to process all ticket transactions

  • Service and interact with customers on a regular basis to help resolve ticketing questions and concerns through various communication avenues including phone, email, and in-person

  • Assist with the batch printing for online ticket vouchers or other single game ticket batches, as assigned

  • Assist Manager - Single Game Sales & Promotions with promotional ticket reports, as assigned

  • Help with office clerical duties (e.g. data entry, updating informational spreadsheets, filing, general office work, etc.)

  • Aid in the preparation of the box office, including outfitting supplies, signage placement, and other setup duties

  • Additional duties, as assigned

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Qualified candidates must have exceptional communication, interpersonal, time management, and organizational skills so that they can provide excellent customer service, sell as many tickets as possible, and maximize ticket revenue opportunities  

  • Strong ability to thrive in a team environment

  • Must possess the ability to multi-task and adjust to rapidly changing business conditions 

  • Must demonstrate a strong work ethic with an innate sense of urgency and tenacity

  • Be available for the length of the internship

  • Proficiency in typing

  • Prior cash handling experience is also preferred but not required. 

 
Education and/or Experience
  • Candidates must be currently enrolled or have recently graduated from an accredited college or university.
  • Preferred candidate is pursuing a degree in Business Administration, Finance/Accounting, Communications, Sport Marketing/Administration, or Marketing.
 
 

 



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