Ticket Operations Internship
Nationwide
Sports Internship
Posted/Updated: 03/23/20
Job Summary
Ticket Operations Internship available at successful collegiate baseball ownership group. The Ticket Operations interns will serve under the close supervision of the Box Office Manager and will assist in day to day ticket sales duties. This person will primarily be working with the ticket system to sell tickets to our customers over the phone and in person at the box office, while providing excellent customer service.
The Intern will be Responsibile for:
- Assisting or helping to answer phones and direct customers to the appropriate staff member,
- Assisting or helping complete mail orders, tickets swaps, and voucher redemptions,
- Working with the ticketing system and selling customers tickets over the phone or in person,
- Assisting or helping to manage part-time employees and setting their work schedules for game-days and non-game days
- Assisting or helping deliver tickets to sponsors and group ticket accounts
- Assisting or helping to inform customers of different seating options and ticket packages the Kingfish offer
- Ability to work non-traditional and long hours including evenings and weekends
- Assisting other departments when needed
The succussful individual must be interested in working in the ticketing industry, have customer service background or experience, have an outgoing personality, be well organized with strong verbal communication skills as well as knowledge with computer software and can-do attitude and teamwork mentality.
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