Ticket Operations Internship

Job Summary

• Assist with building price codes, season ticket plans, promo codes, and other programming needs


• Process ticket orders and update account info as needed


• Service internal requests such as ticket purchases, ticket reprints, and Will-Call


• Support Sales and Service staff with order processing, payments, and ticket fulfillment


• Assist with training and scheduling of ticket office staff


• Provide exceptional customer service to fans at all time


• Ticketmaster programming responsibilities


• Assist in the set-up, trouble shooting and maintaining events 


• Serve as a resource for sales team as it relates to Ticketmaster Advanced Products


• Other duties as assigned

• Priority will be given to third- and fourth-year college students


• Studying Sport Management or related field preferred, but not required


• Proficient in Microsoft Office (Word, Excel, Outlook)


• Strong written and verbal communication skills


• Must be creative, enthusiastic and possess excellent interpersonal skills


• Experience with Ticketmaster, Archtics are preferred but not required

• Must be excited to work evenings, weekends, and holidays