Stadium Operations Intern

  NFL Franchise
  Central Region
  Sports Internship
  Posted/Updated: 03/18/20

Job Summary

 
 

ESSENTIAL FUNCTIONS (including, but not limited to):

The Operations Intern position will have daily responsibilities including, without limitation, the following:


Working Events (calendar subject to change):
  • All Upcoming Ford Field Concerts

  • Catholic League Football Championships

  • Michigan Competing Band Association Championship

  • PAL Championship

  • MHSAA Football Championships

  • MAC Championship

  • Quick Lane Bowl 

 
Major Events:

  • Assist the event lead for certain events, to work directly with the client (pre-determined by employer) and delegate all client needs to the appropriate departments as necessary.  

  • Supervise and coordinate operational and logistical elements for street parties that are held the day of the event.

  • Game Management liaison for major sporting events.  Assist with team bands, travel arrangements, equipment, practice, and game logistics.

  • Assist with loading in/out vendors activating on concourse.

  • Signage – Ensure that all necessary signage is created and displayed for all major events to accommodate guests.

  • Assist inputting incidents in 24/7 Incident Management Software in Operations Center.

  • NFL Team Events
  • Assist with the management of the Bag Check Program.

  • Assist inputting incidents in 24/7 Incident Management Software in Operations Center.

 
NONESSENTIAL FUNCTIONS:

  • Analyze post event feedback from each event and determine which operational items can be performed more efficiently in the future. 

  • Assist with daily general office duties and operational needs of the Operations department, including making copies, filing, laminating, creation and hanging event signage, front office coverage and phone/email correspondence

  • Answer main telephone and transfer calls at the reception desk when asked to do so

  • Assist with digital signage for parking deck and stadium concourses

  • Track/log radio inventory and distribute as needed for events

  • Create event diagrams and layouts

  • Additional duties as assigned

 
QUALIFICATIONS/REQUIREMENTS:

  • Bachelor’s degree in Sport Management, Event Management or related field preferred

  • Ability to work with a flexible schedule to be available for scheduled events, including nights, weekends, and holidays. 

  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Suite (Illustrator & Photoshop)

  • Prior operations and event management experience strongly preferred

  • A valid Driver’s License and a good driving record

  • Strong guest service skills.

  • Ability to establish and maintain effective working relationships with colleagues and guests.

  • Ability to communicate effectively.

  • Ability to work independently; to perform multiple, unrelated duties at the same time, and to organize work effectively and efficiently. 

  • Ability to negotiate with clients and maintain effective working relationships.

  • Ability to operate portable radios, telephones, fax machines, computers, and other office equipment associated with responsibilities.

  • Ability to work in a fast-paced environment and able to juggle, shift gears and maintain a sense of humor 

 


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