Stadium Operations Intern
NFL Franchise
Central Region
Sports Internship
Posted/Updated: 03/18/20
Central Region
Sports Internship
Posted/Updated: 03/18/20
Job Summary
ESSENTIAL FUNCTIONS (including, but not limited to):
The Operations Intern position will have daily responsibilities including, without limitation, the following:
Working Events (calendar subject to change):
- All Upcoming Ford Field Concerts
- Catholic League Football Championships
- Michigan Competing Band Association Championship
- PAL Championship
- MHSAA Football Championships
- MAC Championship
- Quick Lane Bowl
Major Events:
- Assist the event lead for certain events, to work directly with the client (pre-determined by employer) and delegate all client needs to the appropriate departments as necessary.
- Supervise and coordinate operational and logistical elements for street parties that are held the day of the event.
- Game Management liaison for major sporting events. Assist with team bands, travel arrangements, equipment, practice, and game logistics.
- Assist with loading in/out vendors activating on concourse.
- Signage – Ensure that all necessary signage is created and displayed for all major events to accommodate guests.
- Assist inputting incidents in 24/7 Incident Management Software in Operations Center.
- NFL Team Events
- Assist with the management of the Bag Check Program.
- Assist inputting incidents in 24/7 Incident Management Software in Operations Center.
NONESSENTIAL FUNCTIONS:
- Analyze post event feedback from each event and determine which operational items can be performed more efficiently in the future.
- Assist with daily general office duties and operational needs of the Operations department, including making copies, filing, laminating, creation and hanging event signage, front office coverage and phone/email correspondence
- Answer main telephone and transfer calls at the reception desk when asked to do so
- Assist with digital signage for parking deck and stadium concourses
- Track/log radio inventory and distribute as needed for events
- Create event diagrams and layouts
- Additional duties as assigned
QUALIFICATIONS/REQUIREMENTS:
- Bachelor’s degree in Sport Management, Event Management or related field preferred
- Ability to work with a flexible schedule to be available for scheduled events, including nights, weekends, and holidays.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Suite (Illustrator & Photoshop)
- Prior operations and event management experience strongly preferred
- A valid Driver’s License and a good driving record
- Strong guest service skills.
- Ability to establish and maintain effective working relationships with colleagues and guests.
- Ability to communicate effectively.
- Ability to work independently; to perform multiple, unrelated duties at the same time, and to organize work effectively and efficiently.
- Ability to negotiate with clients and maintain effective working relationships.
- Ability to operate portable radios, telephones, fax machines, computers, and other office equipment associated with responsibilities.
- Ability to work in a fast-paced environment and able to juggle, shift gears and maintain a sense of humor
How to Apply for Position:
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