Seasonal - Ticket Operations Intern (Feb - September)
This position has been filled - Job#: 150
Frisco RoughRiders
Central Region
Sports Internship
Posted/Updated: 12/23/19
Central Region
Sports Internship
Posted/Updated: 12/23/19
Job Summary
The Ticket Operations Intern will support the Ticket Operations Department in all aspects of running the RoughRiders Box Office. The internship is designed to prepare you for a career in sports business, specifically in ticket operations or sales. The Ticket Operations Intern reports to the Director of Ticket Operations and Ticket Operations Coordinator.
Responsibilities:
- Assist with the printing, processing, fulfilling, mailing, and tracking of all ticket orders and contracts including season, group, hospitality, and single game tickets.
- Assist in monitoring, maintaining, and troubleshooting issues within the TicketReturn ticket system.
- Provide excellent customer service to fans at the box office during games and on non-game days in person, over the phone, and via email.
- Assist in training, supervising, and scheduling part-time box office staff for RoughRiders games, non-game days, and other events.
- Prepare and reconcile cash drawers at the beginning and end of the day.
- Basic data entry and preparation of various reports requested by management.
- Other duties as assigned
Qualifications & Requirements:
- Excellent written and verbal communication, decision making, computer, and inter-personal skills required.
- Proficient in Microsoft Excel and Word.
- Knowledge of basic cash handling and credit card processing procedures.
- Experience with TicketReturn or another ticketing system preferred but not necessary.
- Ability to work nights, weekends, and extra events
Compensation: Qualified candidate will receive compensation at TBD rate or stipend.
Dates: This position will be seasonal full-time from February to September. Exact start date is negotiable.
Note: When you apply for this job, you will be required to answer the following questions in the cover letter section of the application.
Dates: This position will be seasonal full-time from February to September. Exact start date is negotiable.
Note: When you apply for this job, you will be required to answer the following questions in the cover letter section of the application.
1. What is your ideal job and how will this position assist you in reaching that goal?
2. Describe any prior experience you have with a ticketing system or software or in a box office environment.
Sponsorship is not available for this role.
No emails or calls please.
Sponsorship is not available for this role.
No emails or calls please.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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