Retail Sales Associate

This position has been filled - Job#: 38017

Job Summary

Retail Sales Associate with Rochester Knighthawks in Rochester, NY

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Retail/Licensing: Retail Merchandising

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Position: Retail Sales Associates
Locations: Blue Cross Arena and Team Store
Status: Non-Exempt
Position Type: Part-time (Game Days, 9 games, Playoffs if the team makes it)
Position Summary: Sales Associate will provide excellent customer service, assist with merchandise and support all store operation duties. Position Responsibilities:
- Customer service in finding and selecting Knighthawks merchandise
- Assist customers by answering questions and addressing concerns
- Handling cash transactions, providing customer change, processing credit cards purchases and gift card sales
- Lift and move merchandise, including receiving and restocking merchandise, as necessary
- Maintain merchandise presentation and housekeeping standards
- Maintain a friendly environment to encourage a positive customer experience
- Contribute to the team's working environment by adhering to the company's policies and procedures - Communicate with retail personnel regarding any customer needs or issues
- Additional responsibilities as assigned by retail supervisors
- Required to stand, crouch, kneel, lift and/or move up to 20 pounds., and climb ladders as needed
Knowledge of Skills Required:
- Retail sales experience preferred but not required
- Enthusiastic and upbeat personality
- Self-motivated, friendly, professional, responsible and dependable
- Ability to work as a team player to accomplish store sales goals
- Ability to communicate effectively in a timely manner with retail personnel and retail supervisors
- Must be able to work and thrive in a high paced, high transaction and high energy environment
- Must be able to work flexible hours, including nights and weekends
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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