Consultant, Administration (Office Manager)

Company Overview: 

Lumency Inc. is a North American client side sponsorship and experiential marketing agency with a Global reach.

 Lumency’s mission is to be the best sponsorship and experiential marketing agency, bar none, and to be its clients’ first choice of agency partner in the areas in which it competes. Core competencies reside in creating and activating integrated business solutions around sponsorship and experiential marketing initiatives.

Established in 1996, Lumency is built on a client centric business model. In order to understand a client’s needs, a thorough understanding of a client’s business comes first.

Team members and client’s view Lumency as an involved, committed long-term agency partner with an insider’s awareness of all aspects of clients’ businesses versus simply a service vendor.

Role Overview: 

Reporting to the President, the Consultant, Administration is responsible for overall office management of Lumency House; both physical plant and day-to-day operations.  The Consultant, Administration role is to ensure that all agency team members have everything they need to execute their roles both efficiently and effectively.

Office Management

• Manage the overall maintenance and operational needs of Lumency House
• Service all printers, photocopiers, and office equipment to ensure it is working both efficiently and effectively
• Manage a consistent supply of office equipment and office supplies to satisfy team’s on-going demand
• Manage all mail flow in and out of Lumency House
• Run office-related errands on an as needs basis
• Manage office operations and related procedures to ensure the space operates both efficiently and effectively
• Manage the Breakfast Program at Lumency House, ensuring a consistent supply of breakfast items are available to team members
• Coordinate and execute all technology related requests
• Provide operational support for agency social events

Relationship Management

• Welcome visitors to Lumency House, ensuring client protocol is always followed
• Organize and schedule meetings and appointments as directed by the President and Vice President, Client Services
• Provide onboarding to new team members, ensuring their space is equipped with the necessary supplies and office equipment prior to their arrival at Lumency House
• Build relationships with building staff, vendors and suppliers
• Negotiate pricing with office related service providers and vendors

Financial Management

• Manage the payment of all invoices related to the overall management of the office plant and operations
• Manage office general and administrative budget, ensure accurate and timely reporting

Culture Cultivation   

• Support ongoing development of a positive agency culture
• Act as a Lumency champion in the marketplace

Other Duties as Assigned.

Education

Post-secondary education in office administration

Experience

3-5 years of experience in a growing, entrepreneurial business environment as an office manager

Other Qualifications

Certification / Coursework in Basic Accounting or Bookkeeping, Microsoft Office, and working knowledge of computer networks