Food & Beverage Manager

The Food and Beverage Manager is a key member of the management team and is responsible, for the oversight of all food and beverage operations at the property. This includes implementing budgets and the hiring, training and supervising of all related F&B service and food production staff. The F&B Manager will apply all of their experience and knowledge to assuring that the wants and needs of guests are consistently met and/or exceeded. Responsibilities include:

• Daily management of Front of House F&B Department 
• Assist Sales Manager with banquet and event sales 
• Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
• Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event. 
• Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
• Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
• Daily oversight of Front of House F&B accounting procedures 
• Forecasting and budgets pertaining to F&B operation 
• Maintaining cost controls and conducting a monthly inventory 
• Implement and maintain F&B sales/marketing programs 
• Develop and implement marketing program to increase banquet business 
• Alcohol and beverage ordering – follow PO buying process 
• Quality assurance, guest service and training of all employees 
• Uphold BCG Food and Beverage policies 
• Institute and implement all BCG Human Resources guidelines 
• Coordination between all departments 
• Develop and implement creative strategies to increase revenues 
• Plan and Coordinate special events and functions 
• Responsible for overall guest satisfaction 
• Ensure all employees are conducting themselves in a professional manner 
• Perform daily walk-through to ensure full compliance with the Department of Health regulations
• Comply with applicable health, alcoholic beverage, fire and other local/state laws
• Closing procedures and appropriate cash handling practices 
• Perform other duties as assigned