Assistant Golf Professional

This position has been filled - Job#: 453349936

  Billy Casper Golf
  Aurora, IL
  Administration/Management
  Posted/Updated: 04/16/18

Job Summary

Description
The Assistant Golf Professional is a key member of the golf operations team at the property and assists the Head Golf Professional in managing all golf and golf-related activities at the facility. Responsibilities include:
  • Supervise pro shop staff and outside services staff
  • Train new pro shop staff and outside services staff
  • Monitor guest experience and take appropriate action to assure the best customer service
  • Coordinate and administer the daily work schedule of the pro shop staff
  • Manage the staff in their maintenance of daily cash receipts and accounts receivable charges
  • Order merchandise for sale in the pro shop in conjunction with the General Manager
  • Process customer reservations for guests of the golf course
  • Assist in coordinating of individual, group, and tournament play as directed by the Head Golf Professional
  • Produce daily reports related to rounds, sales, etc. for management
  • Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings
  • Provides customer service to arriving guests to help expedite check-in process
  • Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
  • Perform related duties as assigned
Requirements
  • Must have strong customer/guest orientation
  • Must have solid supervisory and leadership skills
  • Must be well organized and detail-oriented
  • Exceptional knowledge of the game of golf
  • Experience with the use of social media for business marketing, Facebook, Twitter, Instagram
  • Experience executing successful golf tournaments and charity outings
  • Must have strong communication and interpersonal skills
  • Must have strong computer skills – Word, Excel, POS, etc.
  • 1-3 years golf industry experience preferred
  • College degree (PGM) preferred
  • PGA Member or Apprentice preferred


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