Director Project Management Office

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences.  The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston.  Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming.  In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival.   Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal.  More information is available at www.themadisonsquaregardencompany.com

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

The Director Project Management Office (PMO) is responsible for overseeing the Project Management Office including administration, strategic planning and budgeting and standardization and training.  The PMO leader will collaborate with other leaders within the enterprise to develop and deliver the programs and services that will help MSG to achieve its strategic goals.  This position will work with colleagues to consider the needs of MSG as a whole as well as the needs of the function, operating with a focus on enabling services at the same time while also actively seeking emerging solutions. The Director will be responsible for leading the PMO team through their daily interactions with their clients and guide the team on its strategic approach to not only addressing urgent needs, but proactively and strategically improving the team function. In addition to the management and oversight responsibilities, the Director Project Management will manage projects of medium to high complexity.

 

• Responsible for the oversight of the Project Management Office, including administration, strategic planning and budgeting, standardization and training.
• Develop and implement PMO processes and policies, direct project management staff, and work with other department leaders to define, prioritize, and develop projects and programs.
• Ensure that critical IT projects are completed on time, within budget and with value-added results.
• Oversee and prepare enterprise IT plans and budgets for all functions within the Technology organization. 
• Work with project managers to produce monthly portfolio reports on project status, budget and timelines.
• Use influence and insights to help the business achieve its goals and to make appropriate use of IT resources.
• Develop strategic plans linked to MSG’s business plans so that IT’s capabilities are responsive to the needs of the enterprise.
• Collaborate on the development of PMO professionals throughout the organization.

 

• Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management.
• Minimum of 5-7 years’ experience as a leader / manager and 7 - 10 years of Information Technology and/or PMO experience.
• Demonstrated expertise in planning, budgeting and project management. Prior experience in another business function would be a plus.
• Experience in managing complex upgrades and implementations to financial or other transactional based systems
• Recent experience in cloud migrations a plus
• Demonstrated experience in software development projects using both agile and waterfall methodologies.
• Experience negotiating software contracts and professional services required
• BA/BS in business, IT or equivalent practical experience; advanced education is a plus
• Experience leading a team of service-oriented IT professionals in a complex environment.
• Proven ability to build credibility and strong customer relationships as a trusted IT advisor who understands their business needs and can balance with organizational strategy
• Ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Ability to demonstrate organizational talent by creating a learning environment that ensures employees realize their highest potential.
• Seasoned professional able to work calmly under pressure and/or challenging conditions
• Very strong communication management; excellent verbal and written skills
• Strong relationship building abilities
• Strong problem solving skills
• Support experience in a complex environment
• Excellent crisis management skills
• Flexible to the extreme

Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.