Manager - Sales

This position has been filled - Job#: 453365962

Job Summary

The Role:

The Sales Manager is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).  

Responsibilities:

• Responsible for establishing and maintaining positive relationships with existing customers and annually renewing FS contracts.
• Actively prospect to new customers via cold-calling, incoming venue inquiries, prospecting email campaigns, direct marketing campaigns, etc.
• Participates in the development of and supports the execution of the Business Plan for the Premium Seat Program including: pricing, advertising/marketing, expense tracking, inventory management, renewal strategy etc.
• Develop and maintain client relationships and on site operations in keeping with the standards of a VIP Experience.
• Act as venue liaison with local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations, as assigned.
• Attend networking or other sales-minded events in the local community.
• Overall management and quality control of PSS inventory and VIP Club operation in conjunction with General Management
• Manage strategy to achieve budget goals as well as operating expense budgets and adhere to budget parameters.
• Responsible for client entertainment at events at your assigned venue(s).
• Assist in negotiation with internal and external vendors pertaining to the premium Seat Program along with the General Manager.
• Manage ticket distribution to clients.
• Facilitate regular email communication, show announcements, etc. to client base.
• Work directly with local marketing, Sponsorship and other internal department contacts as necessary.
• Secure promotional and advertising materials for department including: brochures, website information page, e-cards, etc.
• Implement marketing campaigns for PSS.
• Required use of Salesforce – CRM system for recording all sales – and Exact Target – email marketing tool. 
• Use of other tools and systems on an as needed basis.
• Ultimately responsible for collection of accounts receivable for accounts.
• Respond to time-sensitive tasks and information requests.
• Report directly to Premium Seats Sales Director with dotted line to the Regional Vice President.  
• Supervise and delegate tasks to Sales Coordinator (if applicable).

Qualifications:

• Bachelor’s Degree in General Business categories, Communications, or like field.
• Three years direct business to business sales or related industry experience, preferably in sponsorship, media, sports marketing, hospitality and/or ticket sales.
• Experience with Microsoft Office products: Word, Excel, ACT, PowerPoint, Salesforce, Exact Target etc preferred.