General Manager

This position has been filled - Job#: 453366073

Job Summary

ABOUT THE COMPANY:

PCBS SFM LLC manages the Panama City Beach Sports Complex, a world-class complex that will open in the Summer of 2019. Located on 27 miles of beautiful beaches and the warm water of the Gulf of Mexico, the complex will be one of the premier locations in the Southeast as a sports tourism destination. The complex will boast up twelve (12) rectangular fields, 5 collegiate fields for baseball/softball and up to nineteen (19) youth sized baseball/softball fields. The fields we be comprised of nine (9) synthetic turf and four (4) natural grass. In addition to the outdoor complex Phase 2 may include an 8-court facility that will host basketball, volleyball and mat sports.

The ideal candidate will have significant knowledge of travel baseball, softball, soccer, lacrosse and collegiate offseason training.  Preference will be given to candidates that have worked for baseball, softball, soccer or lacrosse organizations like USSSA, Perfect Game, NXT and other organizations that occupy a significant amount of market share in these sports. This role is rewarding, the environment uplifting and the responsibility is critical to the communities and clients we serve.

We are looking for a General Manager (GM) that is an experienced professional leader with prior facility and operations management experience. We want a leader who is collaborative and who values excellence, accountability, service to others and sport.  As the key liaison between the PCBS SFM LLC corporate team, the client, and the principal leader for onsite operations; our GM's are a vital part of our reputation. Long-range career opportunities for GM's include expansion to regional responsibilities and opportunities within our rapidly growing home office infrastructure. This role is ideally suited for professionals who have prior leadership experience within parks and recreation facilities, sports facilities, arenas, convention centers, or the like.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

The General Manager is responsible for the financial and operating performance of PCBS SFM LLC. The objectives for this position include:

• Optimizing overall profitability
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major business initiatives
• Implementation of solutions and systems that support the seven areas above
• Create and foster exceptional leadership and hold entire staff accountable for their job performance – Extremely Important
• Maintain and establish a positive rapport with local governmental officials and CVB employees

DUTIES AND RESPONSIBILITIES:

• Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and determine areas of potential cost reduction, program improvement, or policy change.
• Lead department heads or managers and assign or delegate responsibilities to them.
• Establish departmental responsibilities and coordinate functions among departments and sites.
• Collaborate with ownership, PCBS SFM LLC advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems.
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.
• Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments.
• Implement corrective action plans to solve organizational or departmental problems.
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so.
• Serve as liaisons between organizations, shareholders, and outside organizations.
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.
• Organize and approve promotional campaigns.
• Prepare budgets for approval, including those for funding and implementation of programs.
• Lead staff to deliver superb customer service.
• Additional duties as assigned

MINIMUM QUALIFICATIONS:

• Prior responsibility in daily P&L management and budget oversight of $2mm or more.
• Proven management and leadership experience in the food and beverage, recreational, and entertainment industry.
• Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
• Prior experience managing a sport, recreation or entertainment venue.
• Prior experience managing marketing programs and campaigns.
• A minimum of 7 years of management experience.
• Operational knowledge of risk management.
• Skilled at identifying and creating opportunities to deliver revenue goals.
• Sports programming and sports event operations expertise required. 
• Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience.

TRAVEL REQUIREMENTS:

• Minimal travel (estimated 5-8 times annually)

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds' waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors
• May be required to squat, stoop or bend
• Will be required to operate a computer
• Facility has intermittent noise