Position

Quality & Compliance Coordinator

Department

Operations

Reports To

Sr. Quality Manager

Location

Pacific Cycle/ Madison

Full-time/Part-time/Temporary

Full-time

Exempt/Non-Exempt

Non-Exempt

Shift

First Shift

Overtime

N/A

Travel (%)

5%

International

No

Job Summary

Provide administrative support for the Quality & Compliance Department. Responsible for maintaining documents, payments, and process in support of quality, regulatory, testing, and retail customer programs.

Essential Job Responsibilities

% Time

Product Compliance and Testing

*Provide administrative support of Compliance programs and Quality department activities as assigned.

*Ensures Quality department invoice and billing process, as directed.

*Audit and process test reports, inspection reports, quotes, and invoices for accuracy.

*Maintain testing, inspection, and billing files for Quality department.

*Review, file, and maintain Initial Sample Quality Review and Pre-production product checklist documents.

*Review, file, and maintain Certificates of General Conformity / Children’s Product Certificates and associated Regulatory documentation

*Review Quality Hold item status to support Discontinued, Closeout, and Obsolete (DCO) objectives.

*Coordinate with Dorel Sports China to monitor vendor Quality Assurance.

*Participate in the evaluation of vendor Quality Management System (QMS) to support business objectives.

*Update processes and procedures for the Quality Department as necessary.

65%

Change Management System Database Management

*Review change requests and collect necessary supporting documentation.

*Document change notifications and route for approval.

*Maintain change documentation in SAP system.

25%

Legal Registration

*Manage Law Label Program for Canadian products.

*Manage State Registration Process for US products.

5%

Other Duties Assigned

*Provide assistance to the Madison warehouse samples and facilities team.

*Follow internal controls and company policies as set by Pacific Cycle and job function

*Contribute to the success of Pacific Cycle Inc. by leading or assisting with other projects and tasks as assigned.

5%

Total (percentages must total 100%)

100%

Minimum Requirements (include education, experience, special skills, licenses and/or certifications required.)

Required:

*Associate Degree in related field

*Experience in an administrative role

*Excellent verbal and written communication skills. (MS Office)

*Ability to manage multiple tasks and projects

Preferred:

* Bachelor Degree in related field

*Consumer products quality, compliance, or regulatory experience

*QMS database or software experience

*SAP experience

Environmental Factors

A large percentage of work time is spent in an office setting, may sit for extended periods of time.

Essential Physical Demands and Frequency

Standing

Frequently

Driving

Infrequent

Sitting

Frequently

Bending

Infrequent

Lifting

Occasionally up to 50 lbs. unassisted

Other

Long periods of computer screen time

Twisting

Infrequent

Other

Push/Pull occasionally to move boxes.