Associate Product Manager, Ticketing

This position has been filled - Job#: 453366130

  MLB Advanced Media, L.P.
  Northeast Region
  Sales
  Posted/Updated: 04/27/18

Job Summary

The MLB Ticketing Department is currently seeking an experienced Associate Product Manager, Ticketing where the successful candidate will have proven leadership in emerging technology across device platforms.

Responsibilities

  • Coordinate product builds from the beginning conceptual phase through to launch including the design phase, providing detailed technical specifications, thorough QA prior to launch and maintenance throughout the life of the product
  • Effectively support the engineering team throughout sprint cycles by proactively overcoming roadblocks that may impact the quality of products, service & on-time delivery
  • Identify, analyze, prioritize, mitigate and communicate project risks
  • Participate in product development activities, scheduling feature additions in iterative release cycles based on priority and importance
  • Manage product enhancements to MLB Ticketing & Offers tool as requested while working to ensure proper implementation of enhancements including thorough QA.
  • Build and manage relationships with a diverse set of stakeholders, including product owners,  clubs, Ticketing Directors, and external partners.
  • Provide deep insight around our competitive landscape and available technologies in the market serving as our expert on best practices related to mobile, tablet and web products.
  • Support Ticketing Directors with various tasks that will lead to an increased understanding of the business and client’s needs

Basic Qualifications

  • Bachelor’s Degree with 2+ years of relevant work experience
  • Proficiency in cross device responsive solutions
  • Proven experience in owning projects through to completion, from requirements gathering through rollout and training
  • Strong ability to multitask and manage deadlines from various client groups
  • Self-starter who is energetic & enthusiastic, confident, adaptable & results-oriented
  • Proven experience developing wireframes, mockups, prototypes, and user interaction diagrams
  • Excellent communication and organizational skills
  • Worked directly for or with a mobile technology company or digital media publisher is a plus.
  • Proficiency in the Adobe Product Suite including Illustrator and/or Photoshop is highly desirable
  • Experience with REST based services
  • Basic understanding of ecommerce and ticketing


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