Ticket Operations Associate

  NHL Franchise Hockey Club
  Southeast Region
  Sports Services
  Posted/Updated: 09/07/18

Job Summary

  • Assist in processing all concert/event/hockey orders including internal, groups, and premium.
  • Aid in processing payment plans on a monthly basis using.
  • Assist in supervision of the part-time staff including event day responsibilities, cash handling, and scheduling.
  • Understand and adhere to all policies and procedures in relation to processing internal, group, and premium sales orders.
  • Coordinates implementation of all Ticket Operations policies and procedures.
  • Assist in the supervision of the Sales and/or Will Call windows for all events as needed.
  • Establish and maintain a professional working relationship with all levels of arena staff and clients.
  • Provide excellent customer service to all clients and customers.

 



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