Membership Services Representative

This position has been filled - Job#: 453367118

Job Summary

The MLB Team are currently seeking a Full-Time Membership Services Representative.

This position will report directly to the Membership Services Manager and will be responsible for, but not limited to the following:

- Primary responsibility of answering and monitoring the Season Ticket Member hotline to assist Member purchases and related fan inquiries.
- Create performance measures to ensure minimal wait for customers for incoming calls to maximize efficiency.
- Assist Season Ticket Members and fans on game day in the Ticket Services and Box Office problem solving and optimizing fan experience.
- Perform other duties as assigned.