Desktop Support Specialist

This position has been filled - Job#: 453369413

Job Summary

• Provides technical leadership in the planning, implementing, and deployment of the desktop environment for optimum IT function. This includes PCs, Printers, and Telecommunications systems.
• Serves as primary contact for administration of desktops/laptops, hardware, software, telephone, printer and peripheral equipment.
• Configures new desktops and mobile devices, ensures a virus-free environment at the desktop level, plan and manage Windows upgrade and deployment processes/template standards, and performs new user setup and configuration changes to desktop/laptop environments as required.
• Troubleshoots systems when there is an issue reported by users.
• Administers the creation, operation, modification, deletion of usernames and passwords of employees in the system.
• Other related duties as required.